I suppose this could be labeled as another frivolous lawsuit, and part of my instincts can read this story and acknowledge that this is probably a get-rich-quick scheme and I rarely disagree with Hannity but this one had me stumped.
A West Virginia man claims that he neared death because McDonald’s put cheese on his Quarter Pounder. As a result, he is sueing for $10 Million.
They featured this story on Hannity and Colmes tonight and Hannity took the position that it is up to us to check our food before we eat it. I agree with him that we are all responsible for our actions.
Where I think I disagree is that he could have at least laid some responsibility on McDonald’s. I love McDonald’s and it’s the perfect quick-meal full of taste and it sticks to my ribs well. However; lately, I do not like McDonald’s service. The last few times I have visited the famous fast-food chain, I have encountered rude staff, people that do not listen, people who are too busy talking behind the counter to listen to the customer.
McDonald’s in my opinion has not done enough to promote the customer service they were once well-known for and while I do not support them giving him $10 million, I do believe something is in order. (they did offer to foot $700 for medical costs incurred)
This is a situation where companies should be put in the position to take customer service seriously and while mistakes are always bound to happen, we should all slow down and pay more attention.
According to Hannity, that responsibility should have been placed on the customer. I tend to disagree. In my opinion, the fella has an edge because he is the customer who paid McDonald’s to prepare food for him in which he specifically ordered “no cheese.” The responsibility is mutual and we all need to wake up but McDonald’s in my opinion should be the ones in the hot-seat overall.





